Practical perspectives on systems, digital capability and AI adoption for established service organisations.https://fortivise.com/en-gbhttps://fortivise.com/insights/part-2-the-four-conditions-that-actually-drive-productivity/https://fortivise.com/insights/part-2-the-four-conditions-that-actually-drive-productivity/What to do instead of "more training". A board-level mental model for productivity, plus the five high-leverage actions that move the needle without turning your business into a training academy.Thu, 21 May 2026 00:00:00 GMTToni Martinhttps://fortivise.com/insights/part-1-productivity-is-not-a-people-problem/https://fortivise.com/insights/part-1-productivity-is-not-a-people-problem/The UK workforce isn't broken. The digital foundation is. Most people are not struggling because they are lazy or disorganised. They are struggling because the digital foundation inside organisations is "good enough to function" but not strong enough to scale, standardise, or sustain high-output work.Thu, 14 May 2026 00:00:00 GMTToni Martinhttps://fortivise.com/insights/from-tech-overwhelm-to-quietly-competent-systems/https://fortivise.com/insights/from-tech-overwhelm-to-quietly-competent-systems/There is a particular flavour of frustration that shows up in service organisations when technology is everywhere and confidence is nowhere. This is what it looks like when you fix the foundation.Thu, 07 May 2026 00:00:00 GMTToni Martin